Excerpted with permission of the author from Chapter Six of The Coach Model for Christian Leaders by Keith E. Webb
We all have ideas. There’s a saying, “Ideas are like small children. Other people’s are nice, but we always like our own the best.” This holds true with coaches too. We like our ideas. They make sense to us, and we think they will be helpful to the coachee.
Even as we use questions, we may still be sharing our ideas. Take a look at these questions:
• Are you planning to borrow money to do that?
• Could Susan help you?
• How about asking for a new computer?
• Do you learn from reading books or talking with people?
I call this type of question a my-idea question. My-idea questions are a vehicle for our own ideas or suggestions. This type of question is the easiest to ask because it is basically giving advice in the form of a question. My-idea questions flow directly from our own perspective toward the solutions or the next steps that we see.
My-idea questions limit the coachee’s reflection because the coachee must answer yes or no to the coach’s idea. In the case of “or” questions, there are two ideas the coachee can choose from—but both are from the coach. Powerful questions are those that provoke reflection in the other person. My-idea questions do not generate this type of creative, deep reflection.
An alternative is to ask open questions. The response to an open question can go in a hundred different directions. Asking open questions requires the coach to give up control of the conversation and be willing to go where the Holy Spirit and the coachee leads. That lack of control can be scary for a coach.
Your ideas are not going to go away, so use them. Instead of forming your ideas into my-idea questions, use them to create open questions. Asking open questions will help you move from being an idea-giver to an idea-explorer.
The technique of creating open questions involves taking your idea and broadening it to its root topic or category. By asking about the broader category, you encourage the coachee to reflect and find their own answer.
Here are more examples:
Both my-idea questions and open questions follow a pattern. Typically, my-idea questions begin with the words would, could, are, is, and does, while open questions begin with what or how.
Note from Bob: Which ideas are they most likely to own and act on – yours or theirs?
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