supervision

What’s your I.Q.? (No, not your Intelligence Quotient, Your Incorrect Question Quotient?)

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What’s your I.Q.?  (No, not your Intelligence Quotient, Your Incorrect Question Quotient?) thumbnail

Have you ever heard questions like these?  (I am sure you have never asked them yourself )

  • Why do we have to go through all this change?
  • When is somebody going to train me?
  • Who dropped the ball?
  • When is that department going to do its job right?
  • Who’s going to solve the problem?
  • When are they going to tell us what’s going on?

John Miller, author of QBQ calls these kinds of questions “I.Q.” questions.  No, not “Intelligent Quotient” questions but rather...

Miss Pray

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Miss Pray

Excerpted with the permission of the author of Love Works – Seven Timeless Principles for Effective Leaders from Chapter 5.2

Miss Pray was my seventh-grade teacher at Woodrow Junior High School in Battle Creek, Michigan. She was in her seventies back then but sharp as a spear. Her thick white hair was always perfectly groomed, and her skin was taut across her strong cheekbones. She was intense, a disciplinarian who didn’t choose to smile much. And I loved her—she was a wonderful instructor.

One day Mom and I attended my parent-teacher conference together with Miss...

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