Lucy Seifert

Pull Not Push

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Guest Post by Lucy Seifert

You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions (This quote, by Naguib Mahfouz is, of course, equally applicable to women)

Giving difficult feedback is sometimes a challenge for even the most experienced leader. As a coach I am often asked the most effective ways of addressing poor performance and behaviour. Two examples are:

  • Having to confront a senior manager when people complain of their intimidating style of management
  • Dealing with embarrassing personal matters of...