listen

Blind Spots

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Guest Post by Lee Colan All the questions in the world will not help your team if you are not listening. You don’t learn when you’re talking; you learn when you’re listening. Excellent coaches are also excellent listeners and learners. Mark Twain said, “If we were supposed to talk more than we listen, we would have two mouths and one ear.” If you’re not listening to your employees, you will gradually suffer from “blind spots” – weaknesses that are apparent to others but not to you. A classic episode of Seinfeld featured Elaine while she was…

How Do You Know If You Talk Too Much?

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Guest Post by Mark Goulston You may have heard the saying, “When you’re in love, smoke gets in your eyes.” Well when you’re talking, smoke gets in your eyes and ears. Once you’re on a roll, it’s very easy to not notice that you’ve worn out your welcome. You may not even realize that the other person is politely trying to get a word in, or subtly signaling that they need to be elsewhere (possibly, anywhere else if you have been really boring). There are three stages of speaking to other people. In the first stage, you’re on task, relevant and concise. But then…

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