Plenty of books are filled with lists of questions, but asking questions without a clear objective is like playing the question lotto. Very occasionally you might get lucky and win, but most of the time you will come up empty-handed. That’s a loss for you and for your team member. There is rarely a right answer to a wrong...
Excerpted from “Getting the BEST from Yourself and Others” by Julie Davis-Colan and Lee J. Colan
“It is not the answer that enlightens, but the question.” — Eugene Ionesco
The fastest way to change the answers you receive—from yourself and others—is to change the questions you ask. Consider the possible responses to questions like these:
- What happens if I fail at this?
- How will I deal with this problem...
Guest Post by Lee J. Colan, Ph.D. and Julie Davis-Colan
Cheryl Johnson is a client and a corporate leader with ULTA Beauty, a rapidly growing retailer of beauty products and services. During one particular discussion, we talked about how painting the picture can ignite a passion for people to go the extra mile.
Cheryl was reflecting on one of her first jobs as a dishwasher in a hospital. Interestingly, she didn’t see her job as that of only a dishwasher. Most people would wallow in the mundane task of washing dishes, but Cheryl’s boss painted a...