Employee Engagement

Would You Like to Know How the Walt Disney World Textile Services Lowered Their Annual Employee Turnover Rate from 85% to less than 10%?

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Last week we took took a group of our “Emerging Leaders” on the Business Behind The Magic Tour at Walt Disney World.

Our first stop was the laundry.    I bet you are thinking, “Wow!  The Walt Disney World Laundry – How Exciting!  NOT!!!”

With future stops at Epcot Cast Services where all of the Cast Members report in for work and change into their costumes and then with a visit to the The “Utilidor” System (tunnels) underneath the...