Guest Post by Edward Elliott
Walking between flights at Newark Liberty Airport today, a woman standing at a sales kiosk spoke to me, “Sign up for our credit card. 30,000 frequent flier miles for signing. Wouldn’t you like a free flight?”
“I already have your card.”
“Sign up for our credit card,” she said – again.
She hadn’t listened to my answer.
It’s embarrassing. You ask a question. You’re being polite – maybe not interested in the answer. Your friend answers, and you follow with silence. What did he say? Oops. Awkward. And the...