Dr. Mark Goulston

How Do You Know If You Talk Too Much?

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Guest Post by Mark Goulston

You may have heard the saying, “When you’re in love, smoke gets in your eyes.” Well when you’re talking, smoke gets in your eyes and ears. Once you’re on a roll, it’s very easy to not notice that you’ve worn out your welcome. You may not even realize that the other person is politely trying to get a word in, or subtly signaling that they need to be elsewhere (possibly, anywhere else if you have been really boring).

There are three stages of speaking to other people. In the first stage, you’re on task, relevant and concise. But then...

Check Your Dissonance at the Door

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Excerpted with the permission of the author from pages 77-82 of  “Just Listen”

Jack was a civil tax attorney. By that, I don’t mean that he did civil law; I mean that he was mild mannered, respectful, even tempered, and calm in his dealings with the IRS for his clients. He was very successful because of his incredible preparation, not because of the force of his...

The Impossibility Question

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Excerpted from Chapter 12 of Just Listen with the permission of the author Mark Goulston

Birds fly, but people can’t. You can’t record music. You can’t market a Pet Rock. And you certainly can’t become a multimillionaire by selling books on-line. Why? Because everybody says so . . . or at least everybody used to. Of course, that was before somebody did each of these things.

If...

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