David Witt

7 Ways to Ask Questions like a Coach

| | 0 Comments
7 Ways to Ask Questions like a Coach thumbnail

Guest Post by David Witt Leaders should be more coach-like. I’m probably not the first person who has penned those words in a blog post. My guess is that you’ve heard that advice before—possibly even tried being more coach-like with your team members and direct reports but ultimately realized that it takes a lot of time to do well. A new book by Michael Bungay Stanier, <a...

Leaders: Got Questions? Ask Your People!

| | 2 Comments
Leaders: Got Questions? Ask Your People! thumbnail

Guest Post by David Witt Ken Blanchard tells a story about his early days as a consultant.  One day he was brought in to help address a turnover problem at a manufacturing plant in the Southeastern United States.  In spite of competitive wages and benefits and an overall positive assessment from employees, the plant was experiencing large spikes in people leaving every summer and management couldn’t figure out why. When Ken arrived, he was briefed on the situation and the inability to determine a cause.  After reviewing…

3 Tips for Better Listening—and the One Attitude that Makes all the Difference

| | 2 Comments
3 Tips for Better Listening—and the One Attitude that Makes all the Difference

Guest Post by David Witt Good listening skills are essential to any manager’s success—but sometimes it’s hard to find the time in today’s frantic work environment. As a result, it’s easy to fall into a habit of listening to a direct report just long enough to offer advice or solve a problem. This might keep the line moving, but it is not going to do much in meeting a person’s need to be heard. Could your listening skills use a brush-up? Here’s a three-step EAR Model designed to help managers slow down and focus on what people are sharing. The…