Coaches

Questions: The Jewel in the Coach’s Crown!

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Excerpted with permission from Chapter 15 of “What Exceptional Executives Need to Know” by Elizabeth Jeffries Note from Bob:  You will only need to read a few words of today’s post before deciding that you need to get your hands on my good friend Elizabeth Jeffries’s new book <a style="color: #ff0000;" href="https://www.amazon.com/What-Exceptional-Executives-Step-Step/dp/194307027X/ref=sr_1_1?ie=UTF8&qid=1517508740&sr=8-1&keywords=elizabeth+jeffries" target="_blank"...

ASKING DISTURBING QUESTIONS TO ENGAGE PEOPLE AND SOLICIT A SENSE OF URGENCY TO ACT

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Guest Post by Dr. Peter Cheng If you ask a quality question, chances are you would get a quality response. If you ask an “inferior”question, you can certainly expect an “inferior” response. When you don’t ask questions, you get no response. Dr. Mike Marquardt once cited “In every great question, there are seeds of brilliance”. I can’t agree more on this.   In the words of John  Kotter, “Leaders focus on getting the right questions and managers focus on finding solutions to those questions.”  In my two decades of interaction with people in my…

Silence

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Have you ever experienced “Silence” when you asked someone a question? Might you have been uncomfortable with their silence? So what did you do? The average person waits only 2-3 seconds before rephrasing the question or answering the question themselves or just moving on.  And strange as it may sound the average person has no idea that they do this! How about you?  Confronted with silence have you too quickly re-asked the question?  Or restated the question in another way?  Or maybe asked a second or even third question hoping they would…

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