Coach

ASKING DISTURBING QUESTIONS TO ENGAGE PEOPLE AND SOLICIT A SENSE OF URGENCY TO ACT

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Guest Post by Dr. Peter Cheng If you ask a quality question, chances are you would get a quality response. If you ask an “inferior”question, you can certainly expect an “inferior” response. When you don’t ask questions, you get no response. Dr. Mike Marquardt once cited “In every great question, there are seeds of brilliance”. I can’t agree more on this.   In the words of John  Kotter, “Leaders focus on getting the right questions and managers focus on finding solutions to those questions.”  In my two decades of interaction with people in my…

How Do You Know If You Talk Too Much?

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Guest Post by Mark Goulston You may have heard the saying, “When you’re in love, smoke gets in your eyes.” Well when you’re talking, smoke gets in your eyes and ears. Once you’re on a roll, it’s very easy to not notice that you’ve worn out your welcome. You may not even realize that the other person is politely trying to get a word in, or subtly signaling that they need to be elsewhere (possibly, anywhere else if you have been really boring). There are three stages of speaking to other people. In the first stage, you’re on task, relevant and concise. But then…

Silence

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Have you ever experienced “Silence” when you asked someone a question? Might you have been uncomfortable with their silence? So what did you do? The average person waits only 2-3 seconds before rephrasing the question or answering the question themselves or just moving on.  And strange as it may sound the average person has no idea that they do this! How about you?  Confronted with silence have you too quickly re-asked the question?  Or restated the question in another way?  Or maybe asked a second or even third question hoping they would…

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