Bond Wetherbe

Can You Fire Someone by Just Asking Questions?

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Can You Fire Someone by Just Asking Questions?

Excerpted with the permission of the authors from Chapter 10 of So, What’s Your Point?

 Having to terminate someone from an organization is probably the most unpleasant task of a manager.  However, if the process is controlled by using effective questions, the task can be made at least palatable.

Several years ago, I was the director of a large information systems and data processing center at a state university.  One of the employees, Dan (fictitious name), who worked as a computer operator on the swing shift (4:00 p.m. to midnight), had permission from the manager...

Why Don’t We Ask More Questions?

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Why Don’t We Ask More Questions?

Excerpted with the permission of the authors from Chapter 10 of So, What’s Your Point?

While the question is the single most powerful communication tool we have, we rarely use it. We are too busy making statements to prove that we are experts rather than asking questions.

Have you ever watched really effective executives? Instead of saying, “George, I need to talk to you in my office right away!” they phrase the request, “George, there are some things we need to discuss. When you have a chance would you drop by my...

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