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The 10 Best Questions All Great Leaders Should Ask

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Guest Post by Sarah Brummitt I have been spending a lot of time with leaders recently talking about their questioning skills. Currently, I have a large project that is focused on customer engagement, and what strikes me is how quick and easy it is for managers to ‘tell’. They want to focus on either: (a) Telling me what they’ve done to resolve the issue (like that’s going to happen in three minutes flat) or <p...

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