Personal Growth

What’s your I.Q.? (No, not your Intelligence Quotient, Your Incorrect Question Quotient?)

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What’s your I.Q.?  (No, not your Intelligence Quotient, Your Incorrect Question Quotient?) thumbnail

Have you ever heard questions like these?  (I am sure you have never asked them yourself )

  • Why do we have to go through all this change?
  • When is somebody going to train me?
  • Who dropped the ball?
  • When is that department going to do its job right?
  • Who’s going to solve the problem?
  • When are they going to tell us what’s going on?

John Miller, author of QBQ calls these kinds of questions “I.Q.” questions.  No, not “Intelligent Quotient” questions but rather...

IF YOU ASK A QUESTION, YOU GOTTA LISTEN TO THE ANSWER

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Guest Post by Edward Elliott

Walking between flights at Newark Liberty Airport today, a woman standing at a sales kiosk spoke to me, “Sign up for our credit card. 30,000 frequent flier miles for signing. Wouldn’t you like a free flight?”

“I already have your card.”

“Sign up for our credit card,” she said – again.

She hadn’t listened to my answer.

It’s embarrassing. You ask a question. You’re being polite – maybe not interested in the answer. Your friend answers, and you follow with silence. What did he say? Oops. Awkward. And the...

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