Originally posted in Harvard Business Review
Note from Bob: Your effectiveness is “Leading With Questions” is not only determined by “What you ask” but even more by “How you ask!”
Imagine you need people to donate to a...
Note from Bob – Please don’t want to miss the great questions from Navy Captain Hartman that you will find near the end of this post.
“We didn’t do anything wrong, but somehow we lost.”
The CEO of what was once the world’s leading mobile phone...
Have you ever experienced “Silence” when you asked someone a question?
Might you have been uncomfortable with their silence?
So what did you do?
The average person waits only 2-3 seconds before rephrasing the question or answering the question themselves or just moving on. And strange as it may sound the average person has no idea that they do this!
How about you? Confronted with silence have you too quickly re-asked the question? Or restated the question in another way? Or maybe asked a second or even third question hoping they would...