One of your staff comes to you with a problem and asks you what they should do. And you know exactly what they should do! How are you most likely to respond?
Truth is—most of us—being a lot more practiced at “Telling” than “Asking” are likely to simply tell them what to do. One of my former supervisors responding to this exact scenario shared that not only would he tell them what to do, he would also feel proud that he knew the answer and hoped they would be impressed with his wisdom! His truthfulness was refreshing!
Guest Post by Karen Zando
“How do I ask powerful questions?” is something I am asked frequently.
I sense people hope I will provide a formula or, better yet, a list of questions that can be used when a coaching opportunity arises. This presupposes the power of the question is in its construction when in reality the real power is found in the way it relates to the person being coached (PBC) in the moment we are coaching. What is a powerful question one day may be far less powerful on another day or with another person because it does not meet them in the present...
Excerpted from chapter 11 with the permission of the author & publisher of Work Happy – What Great Bosses Know by Jill Geisler
I’ve discovered among the many managers I’ve encountered:
There are too few coaches and too many fixers.
Fixers aren’t bad bosses mind you. They are responsible managers who care about quality, but they do far more...